Warranty is through manufacture only. Please read manufactures warranty carefully as certain manufactures have stipulations in their warranties concerning internet sales or diy sales. Equipment is intended for installation by trained Professionals. Disclaimer and Return Policy - [For ALL Orders] Please read before ordering Disclaimer Of Liability for Ordering and Installing Parts Geothermal Products suggests having all parts, accessories and equipment installed by a qualified heating and air conditioning technician. All manufactures have rights to reject warranty claims if not professionally installed. If a customer attempts to install any part, accessory or equipment, he or she should have a thorough understanding of electricity, natural gas, propane and how to work with aforementioned, reading wiring diagrams and a general knowledge of the work to be performed. Power should always be turned off and verified with a volt meter before replacing any part. In no way shall Geothermal Products be liable for any warranty claims, loss, damage, fire, explosion, injury, including any incidental or consequential damages, or death as a result of ordering and/or installing any parts from our website or from the results of any action taken due to reading information found on our website. All information provided on this Web site is subject to change without notice. While efforts have been made to make this Web site helpful and accurate, due to the open nature of this Web site, and the potential for errors in the storage and transmission of digital information, Geothermal Products does not warrant the accuracy of information obtained from this Web site. Geothermal Products is a full line distributor for all of your geothermal product needs. Please call 877-220-0221. All large &/or heavy items (< 70 lbs) will be shipped insured via freight carrier. Shipping quotes: Freight is shipped common carrier/LTL. All shipping quotes, unless specified otherwise, are for major metro cities, dock-to-dock (business-to-business/non-residential) rates and are one time rates. This means the buyer must have the ability and equipment to unload the freight. If freight is unable to be unloaded at the time of delivery and must be returned, there will be an additional cost. All additional costs over and above the quoted rate are the responsibility of the buyer and will be billed accordingly. All lift gate/home deliveries are at additional cost to the buyer. When leaving feedback, please remember that we get shipping quotes from various shippers and cannot control shipping times, costs or other variables. Please remember when payment is made and funds clear the bank/Pay-Pal, units will usually ship within 24 to 48 hours depending on the shipper?s schedule. You are welcome to get a quote from or use a shipper of your choice.